01 Information We Collect
When you register interest or contact CrowdBuy, we may collect the information you choose to provide, such as:
- Your name.
- Your mobile or WhatsApp number.
- Your email address.
- Your preferred purchase category, such as cars or two-wheelers.
- Your preferred product, brand, model, and expected purchase timeline.
- Any other information you include in a message or enquiry.
We may also receive basic technical information needed to operate and secure the website, depending on the hosting services and tools in use.
Please do not submit passwords, payment card details, government identification numbers, or other sensitive information through our enquiry form.
02 How We Use Your Information
We may use the information you provide to:
- Record and manage your expression of interest.
- Understand buyer demand for particular products and models.
- Group similar buyer interests where appropriate.
- Approach relevant sellers to explore potential group offers.
- Contact you about relevant enquiries, updates, or offers.
- Respond to questions and provide customer support.
- Operate, maintain, and improve the website and service.
- Prevent misuse and meet applicable legal obligations.
We do not promise that a seller will participate or that registering interest will result in a discount or purchase.
03 When We Share Information
We do not sell your personal information as a product. We may share information in limited circumstances, including:
- Service providers: Providers that help us host the website, store enquiries, operate email, or maintain our systems.
- Relevant sellers: Where necessary to pursue an enquiry or potential offer, and subject to applicable law. We aim to share only the information reasonably needed for that purpose.
- Legal and safety reasons: Where disclosure is required by law or reasonably necessary to protect rights, safety, or the security of our service.
We will not represent that your information is shared with a seller only with separate consent unless our actual process provides that choice. If you have concerns about sharing your details, contact us before registering.
04 Storage and Security
CrowdBuy currently uses website and productivity services to receive and manage enquiries. Information submitted through the registration form may be stored in a connected Google Sheet.
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no website, email system, or electronic storage method can be guaranteed completely secure.
Access to registration records should be restricted to people who need the information to operate CrowdBuy.
05 How Long We Keep Information
We retain personal information for as long as reasonably necessary to manage buyer interest, respond to enquiries, operate the service, resolve disputes, and meet legal requirements.
When information is no longer required, we will take reasonable steps to delete it or remove identifying details, subject to applicable law and legitimate recordkeeping needs.
06 Your Choices and Rights
Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information you have provided, or to raise a concern about how it is handled.
You may also ask us to stop sending non-essential promotional communications. Certain information may need to be retained where required by law or for legitimate recordkeeping.
We may need to verify your identity before acting on a request. We will handle requests in accordance with applicable law.
07 Cookies and Analytics
Our hosting provider or other website tools may use cookies, logs, or similar technologies for essential functionality, security, performance, or analytics, depending on the services enabled.
We do not intend to use this policy to claim that particular analytics or advertising tools are active unless they have actually been configured. If additional tracking tools are introduced, this policy should be updated to describe them and any choices available to you.
08 Third-Party Services and Links
Our service may rely on third-party providers for hosting, forms, storage, email, or other functionality. Those providers may process information under their own terms and privacy practices.
Our website may link to external websites. CrowdBuy is not responsible for the privacy practices of independent websites. Please review their policies before sharing information with them.
09 Children's Privacy
CrowdBuy's vehicle-buying service is intended for adults who can independently consider a purchase. We do not knowingly seek to collect personal information from children. If you believe a child has submitted personal information, please contact us so we can review the matter.
10 Changes to This Policy
We may update this policy as CrowdBuy develops or as legal requirements and our data practices change. The latest version will be published on this page with an updated date. Please review it periodically.
11 Contact Us About Privacy
If you have questions, want to exercise an applicable privacy right, or have a concern about your information, contact us using the details below.
For related information, see our Terms & Conditions and Disclaimer.